Strip offers door-to-door pickup service in inner-city districts (fees vary by route). Select “Door-to-Door Pickup” when booking your ticket.
Yes. Please contact the call center or Zalo to reschedule your departure time before the scheduled departure time, in accordance with the bus company’s regulations.
Each guest may bring 1 large piece of luggage and 1 carry-on bag. Please notify us in advance if you have oversized luggage.
The combo will be displayed if available on the route you select. Contact our customer service hotline for information on special offers.
You can pay in advance via bank transfer or pay upon boarding, depending on the policy.
The cabin is a private space equipped with curtains and reading lights to ensure privacy.
The bus makes scheduled stops along the route to ensure passenger safety.
We offer the best assistance for children and seniors. Please let us know in advance when booking your tickets.
You can cancel your ticket in accordance with our policy. Please contact our customer service hotline as soon as possible for assistance.
Send us a message on Zalo or call our hotline for a quick response.
Do có việc đột xuất nên tôi phải đổi giờ vé chặng Sa Pa - Hà Nội. Rất may tôi gọi lên tổng đài 1900.888.828 trước 1 ngày nên được nhân viên hỗ trợ đổi vé sang chuyến khác nhanh chóng vì vẫn còn ghế trống. Dịch vụ linh hoạt và chuyên nghiệp.
